Trust system
Structured signals. No reviews.
Movrus does not host comment threads, free-form reviews, or social feeds. Trust is built from structured, verifiable data points — not opinions.
Rental experience signals
| Responsiveness score | Median time landlords reply to applications and messages. |
| Maintenance score | Median time to resolve tenant-reported maintenance issues. |
| Issue level | Low / Medium / High — based on public violations and verified renter reports. |
| Communication | Renter-rated 1–5 at lease end, structured prompts only. |
Property signals
| Public violations | City code & housing complaints, last 5 years. |
| Incident history | FDNY / city open-data sources. |
| Flood zone | FEMA classification. |
What Movrus will never do
- Host public comment threads or reviews
- Allow anonymous attacks on landlords or renters
- Display unverified user-generated content as "trust"
- Boost listings based on payment